Your privacy matters to us. This Privacy Policy explains exactly what personal information bmy88 collects when you use our platform, how we use it, who we share it with, and what rights you have as a player in the Philippines. Reading this page takes just a few minutes and gives you a clear picture of how your data is protected every time you log in, deposit, or play.
A straightforward breakdown of the data we gather and why we need it.
When you create your bmy88 account, we collect your full name, date of birth, email address, mobile number, and a username of your choice. This information is required to verify that you meet the minimum age requirement of 18 years old and to set up your account correctly. We also use these details to communicate with you about your account activity, security alerts, and platform updates. Your date of birth is used strictly for age verification and is never shared with third parties for marketing purposes. All registration data is stored securely using industry-standard encryption protocols to prevent unauthorised access.
To process deposits and withdrawals in Philippine pesos (PHP), we collect payment-related information such as your preferred payment method, transaction reference numbers, and deposit or withdrawal amounts. We do not store full card numbers or sensitive banking credentials on our servers — payment processing is handled through secure, compliant payment gateways. Transaction records are retained as required by applicable Philippine regulations and for the purpose of resolving any disputes that may arise. If you request a withdrawal, we may ask for additional identity verification to confirm that the funds are being sent to the rightful account holder. All financial data is treated with the highest level of confidentiality and is never sold or rented to any third party.
We collect data about how you interact with the bmy88 platform, including the games or sports markets you browse, the bets you place, session duration, and the device and browser you use to access the site. This usage data helps us improve the platform experience, identify technical issues, and ensure that the platform performs reliably on mobile devices across the Philippines. We may also use aggregated, anonymised usage data to understand which features are most popular and to guide future platform development. Your individual activity data is not shared with advertisers or external marketing companies. Usage logs are retained for a limited period and are reviewed only when necessary for security investigations or platform improvement purposes.
When you access bmy88 from a mobile device or desktop browser, we may collect technical information such as your IP address, device type, operating system version, and approximate location derived from your IP. This information is used to verify that you are accessing the platform from within the Philippines, to detect suspicious login attempts, and to ensure that the platform displays correctly on your device. We do not track your precise GPS location and we do not share location data with third parties for advertising purposes. IP-based location data is used solely for security and compliance purposes and is handled in accordance with applicable Philippine data privacy laws. If you have concerns about location data collection, you can contact our support team at [email protected] for clarification.
Under Philippine data privacy law, you have clear rights over your personal information.
You have the right to request a copy of the personal data we hold about you at any time. Simply contact our support team at [email protected] and we will provide you with a summary of your stored information within a reasonable timeframe. We will verify your identity before releasing any data to ensure your information is not disclosed to an unauthorised party.
If any of the personal information we hold about you is inaccurate or out of date, you have the right to request that it be corrected. You can update basic account details directly through your account settings, or contact our support team for assistance with information that cannot be changed through the platform interface. Keeping your details accurate helps us process your transactions and verify your identity without delays.
You may request the deletion of your personal data in certain circumstances, such as when you close your account and there is no longer a legal or regulatory reason for us to retain it. Please note that some data may need to be retained for a minimum period as required by Philippine financial regulations or for the resolution of outstanding disputes. We will inform you of any retention obligations that apply when you submit a deletion request.
You have the right to object to certain types of data processing, including the use of your data for direct marketing communications. If you no longer wish to receive platform updates or promotional messages from bmy88, you can opt out at any time by contacting [email protected]. Your objection will be processed promptly and your preferences will be updated in our systems.
Where technically feasible, you may request a copy of your personal data in a structured, commonly used format so that you can transfer it to another service provider. This right applies to data that you have provided to us directly and that we process on the basis of your consent or for the performance of a contract. Contact our support team to make a portability request and we will respond within a reasonable period.
If you believe that your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. We encourage you to contact our support team first so we can attempt to resolve your concern directly and promptly. Our team is committed to addressing all data privacy concerns in good faith and in accordance with the Data Privacy Act of 2012.
We use your data only for legitimate platform purposes — never to sell, profile, or exploit.
Your personal data plays a critical role in keeping your bmy88 account secure and protecting the platform from fraudulent activity. We use your registration details, device information, and transaction history to detect unusual patterns that may indicate unauthorised access, identity fraud, or money laundering. When suspicious activity is detected, our security team may temporarily restrict account access while an investigation is conducted — this is done to protect you as much as the platform. We apply encryption to all data in transit and at rest, and access to personal data within our organisation is strictly limited to staff who need it to perform their roles. Regular security audits are conducted to ensure that our data protection measures remain effective and up to date.
bmy88 does not sell, rent, or trade your personal information to third-party advertisers, data brokers, or marketing companies under any circumstances. We may share limited data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and cloud infrastructure providers — but these partners are contractually bound to handle your data securely and only for the specific purpose for which it was shared. We may also disclose personal data to regulatory authorities or law enforcement agencies in the Philippines when required to do so by law or in response to a valid legal request. Any third-party service provider we work with is carefully vetted to ensure they meet our data protection standards before any data is shared with them. You will never receive unsolicited marketing from third parties as a result of using the bmy88 platform.
We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and regulations, including financial record-keeping requirements. Transaction records are typically retained for a minimum of five years in accordance with anti-money laundering regulations, even after an account is closed. Account profile data is deleted or anonymised once the mandatory retention period has expired and there are no outstanding disputes or legal obligations that require it to be kept. If you request account closure, we will begin the data retention review process and inform you of the applicable retention periods for different categories of your data. You can contact [email protected] at any time to ask about the specific retention period that applies to your personal information.
Check the FAQ page for quick answers to common questions from Filipino players, or reach out directly to our support team at [email protected] — we're available 24/7 to help.